👂Listen more than you talk..

Ask questions. Maintain eye contact. Respond - not just verbally, but nonverbally.

That’s all it takes to show the other person they are important.

Listening shows you care a lot more than offering advice does, because when you offer advice, in most cases, you make the conversation about you.

Don't believe me?

Who is "Here's what I would do” is this about you or the other person?